Taking Six Sigma to the Customer

Six Sigma is our commitment to quality, and a philosophy that is part of our business culture. We have embraced the customer-focused, data-driven philosophy that is Six Sigma and apply it to everything we do. The ACFC initiative is one such endeavour to take Six Sigma to our customers.

ACFC stands for At the Customer For the Customer and is a concept GE Equipment Services Plant Hire believes passionately in. That long-term profitability can only be truly sustained by improving productivity, the core idea being: how can we make the business processes we share simpler and more productive for mutual benefit?

We work hard to focus on our customers’ needs and to create an offering that is truly customer centric. Partnering with our national customers to understand their business and how we can make life easier.

ACFC Events
Customers understand our commitment & what we can offer
This strengthens relationships & drives entanglement.

What the Customers thought "Specific actions to further develop our relationship?" "Work with you for solutions, rather than independently" "Keep doing what you are doing" Aspect of the event most enjoyed "Networking opportunities - to allow understanding that our problems are not unique" "It was a very positive experience"